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Warranty
The OVERCLOCK Warranty Premium package for OVERCLOCK computers provides
up to 1 year of professional technical support.
| Like Others | Optimal | Premium | Exclusive | |
|---|---|---|---|---|
| Cost | free | free | 9% of PC cost | 19% of PC cost |
Warranty | ||||
| Warranty | 1 year | 1+1 year* | 3 years | 3 years |
| Replacement with new components without repair | no | yes | yes | yes |
| Warranty replacement period | 45 days | 10 days | 7 days | 3 days |
Support | ||||
| Response time to a request | 24 hours | 5 hours | 3 hours | 1 hour |
| Personal engineer | no | yes | yes | yes |
| Consultation for first start-up and setup of PC and licensed software | no | yes | yes | yes |
| Remote PC connection for diagnostics, testing, and setup | once (diagnostics only) | 10 times | unlimited | unlimited |
